Manager, Project Manager, Consultant, Coach, Writer
Founder of Crux Point UK and Director at IMS Global Ltd.
An experienced professional services manager with several decades of experience in service delivery, customer success, P&L management and software services sales across EMEA.
I will add strategic value and contribute to the success of your business and your customers through my professional skills and business awareness, underscored by a breadth of understanding of technical issues. My successful career spans professional roles and responsibilities as a consultant, manager, leader, project manager, strategic thinker and problem solver. I have held multiple positions interacting with customer managers, up to C-Level and VP.
PROGRAM, PROJECT AND SERVICE DELIVERY
Implementing change in people, process, and technology.
I have a career history demonstrating successful people and business management, project and program management, organisational transformation at a global level, and a commitment to diversity and inclusion.
My experience includes:
Professional Services Director and Delivery Manager.
Professional Services in middleware and data transformation.
Strategic Human Resources as HR Business Partner, HR Transition Manager, Leadership Development, Graduate Recruitment, Performance Management, Staff Recruitment.
Global transformation of IBM’s HR delivery model of people, process and technology.
Implemented IBM’s HR Centre of Excellence in Manila, Philippines.
Project Manager of a Disaster Management Centre implementation.
Public Sector Programme Management.
Executive organisational transformation programme.
Chairman of an Educational Upliftment Program
Project Management across EMEA, Nordics, Latin America and Asia-Pacific.